RoofViews

In Your Community

Built to Last: The Forces that Guide Women Manufacturing Leaders

By GAF Roof Views

March 29, 2021

thumbs up at the plant

Beth McSorley, General Manager, Coatings Operations at GAF, and Katrina Baker, Plant Manager of GAF Tuscaloosa, share core personal values that have helped them drive results as women in manufacturing, and establish lasting relationships through their leadership.

"When I started at GAF 23 years ago, nobody handed me a playbook that said, 'here's what you need to do,' says Beth McSorley, General Manager, Coatings Operations. "And while some may think that's a bit harsh, it's what I needed. It was up to me to figure things out."

Over the course of her time at GAF, McSorley has held a variety of roles. She began working in Inside Sales, and then shifted to the technical side of the business working in Field Services inspecting single-ply roofs. Following her work in the field, she took on responsibilities in codes and testing, before transitioning to the operations side of the manufacturing business. Now, as the General Manager of Coatings Operations for GAF's Walpole, Phoenix, Gum Springs, and Charleston plants, she reflects on her professional growth. "Over the years, I've learned that we're a dynamic company with dynamic people that solve dynamic problems. And that figuring things out—while challenging—is an opportunity that helps us progress."

The Importance of Values

In today's world—with shifts in the market, customer and client needs becoming more diverse and complex, and technology advancing—charting our own path is a real challenge. To push the industry forward, it helps to learn from each other about what keeps us grounded, empowered, and successful in driving results. For leaders Beth McSorley and Katrina Baker, it comes down to core personal values.

"I operate from 10 personal values," says Baker, Plant Manager of GAF Tuscaloosa, "but there are two that frequently come to mind: do no harm, and right things for the right reasons." Baker learned the value of 'do no harm,' a commonly taught principle in the world of healthcare, when she was the primary caregiver of her mother for ten years. Baker applies this value in all aspects of her work and personal life and even used it as a guiding force when defining the priorities for GAF's Tuscaloosa plant.

"When I began at the Tuscaloosa plant, I spent a lot of time observing the plant, speaking with team members, and taking detailed notes," says Baker. This allowed her to align the team on three key priorities:

  1. Safety (people, then equipment)
  2. Quality (of product and workmanship)
  3. Productivity (the rate of our output)

Katrina learning on site

Inside the home, Baker frequently uses the phrase 'right things for the right reasons'—words her daughters know far too well. To Baker and her family, this means acting in a way that you can be proud of and having the self-awareness to think through how your actions might affect others. "It all comes down to respecting people," Baker says in speaking about her two core values. When applying these core values to her work in the Tuscaloosa plant, it means fostering a community where everyone is respected."

Advice for Future Leaders

In describing her experiences managing our Coatings plants, McSorley shares the importance of respect and other forces that guide her.

"It's so important to stop and say hello to everyone. It's a small gesture that takes work, but it's necessary if you really respect and value people." McSorley has worked hard to be as approachable as possible over the years and aspires to be someone who can have a conversation with anyone. When asked what advice she would give to emerging leaders in manufacturing, she shares the importance of being authentic to yourself through a football analogy.

"After seeing his success, many NFL coaches tried to mimic Bill Belichick," she says. "At the end of the day, they failed because there's only one Bill Belichick. I'm not Bill Belichick. But I'm Beth, and that's the best thing you can be—yourself."

Beth fishing

The personal values we hold make us who we are, whether we strive to do no harm, remember right things for the right reasons, establish respect or act with authenticity. Values can provide a sense of direction, guide our decision-making, and help us stand out.

To learn more about how you can apply your personal values to career opportunities at GAF, visit www.gaf.com/careers.

About the Author

More homes and businesses in the U.S. are protected by a GAF roof than by any other product. We are the leading roofing manufacturer in North America, with plants strategically located across the U.S. As a Standard Industries company, GAF is part of the largest roofing and waterproofing business in the world.

Related Articles

Volunteers in GAF Community Matters shirts stand in front of a home build site.
In Your Community

2024 Habitat for Humanity Carter Work Project in Twin Cites GAF Hometown

Under sunny blue skies, GAF hometown workers from Minneapolis joined over 4,000 Habitat for Humanity volunteers to donate their time and energy to the 2024 Carter Work Project in East St. Paul, Minnesota.The landmark 40th anniversary of the Carter Work Project celebrated former President Carter's 100th birthday. It also heralded the completion of 30 new all-electric homes in The Heights—the largest affordable housing development yet for Twin Cities Habitat—and marked the first installation of GAF Timberline Solar™ Energy Shingles.Supporting the Carter Work Project's PurposeGAF and the Habitat Carter Work Project share a common mission—to protect what matters most and bring people together to build homes, communities, and hope. Safe, secure, affordable housing is one of the surest routes to building resilient communities.Former President Jimmy Carter and former First Lady Rosalynn Carter were early champions of affordable housing. In 1984, they partnered with Habitat for Humanity to lead an annual week-long housing build. The momentum grew, and now, four decades later, over 100,000 Habitat volunteers have helped construct over 4,400 affordable homes for families in need.Each year, GAF volunteers travel from around the country for the Carter Work Project. GAF Community Matters also donates roofing materials, training, and installation expertise. Since 2011, GAF and its national network of certified contractors have supported roofing installation on over 3,800 roofing systems in collaboration with Habitat for Humanity, impacting more than 15,500 individuals.Building Resilience in MinnesotaThis year was particularly special thanks to first time solar shingle installation at a Carter Work Project. Even more, the project's location was in a GAF hometown and local GAF employees were on-site to volunteer.Benefitting Homeowners by Going Solar"We're donating 40 roofing systems and 40 solar energy systems from GAF and GAF Energy," says Jake Pream, a territory manager for GAF Energy in Minnesota.In addition to energy production, the beauty of the GAF Timberline Solar™ Energy Shingle is its simplicity. The nailable shingles are "just like your typical Timberline HDZ® Shingles," says Fan Ulacia, Director of Product Deployment Applications for GAF Energy and one of the minds behind the solar shingle design. "They're simple enough to install with a nail gun, but they produce energy." For Ulacia, improving access to solar energy, giving back to the community, and helping homeowners gain energy independence make GAF Energy a great fit for the GAF Habitat partnership."The solar-powered roofing system will make these homes more resilient, generate energy, and be a long-term benefit to Habitat homeowners by helping to offset their energy costs," adds Jeff Terry, vice president of corporate social responsibility and sustainability at GAF, who has volunteered at the Carter Work Project for 26 years.Helping a GAF HometownThe Twin Cities Habitat build is also special because it means the Carter Work Project takes place in a GAF hometown. As Pream, a St. Paul native, puts it, "I have friends and family quite literally a few houses down."The Minneapolis GAF manufacturing facility opened in 1935, and "it's something we're really proud of," says Austin Owens, a local GAF technical manager. Over the years, "we've made improvements to equipment and operations and made changes to help the environment and sustainability. We try to help the community as much as possible."Like many GAF volunteers at the Carter Work Project site, Joey Och, a GAF plant process engineer, grew up in the area. "Affordable housing is something Minneapolis and St. Paul have been pushing for," says Och, "so it's nice to be out here and help. Affordable housing brings more people into the community."With GAF donating roofing and solar energy systems for this year's project, safe and affordable homeownership, with reduced energy bills, will be accessible to more people.This housing security helps strengthen the community. The area may experience severe weather and its share of hardship, but "there's a lot of resiliency in this community," says Owens.Carrying On the Carter Work Project in 2024 and BeyondFor many reasons, the Carter Work Project inspires repeat volunteers. "Community does matter," says annual participant and GAF CARE Learning and Development Instructor Michael Humenik. "It's just fun to volunteer. I look forward to coming out every year."Habitat homeowners who return each year to volunteer are the true testament to the transformational power of access to safe, affordable housing. LeAndra Estes brought her hard work and a big smile to the week-long Twin Cities build. Estes is an annual volunteer for the program that changed her life. "I need and I want to give back to Habitat for Humanity, to the affiliates and partners, and to the future homeowners to come," she notes.Estes puts into words the value of affordable housing and how the benefits ripple far beyond the home. "When you have a home, you don't just have that home and your family. Your community also becomes your family," she explains.Although former President Carter has retired his tool belt after decades of humanitarian service, he surely must have been proud to see his legacy continue to evolve, especially with the revolutionary new solar shingle that supports homeowners' financial independence.Ready to get involved? Explore the Habitat for Humanity GAF Contractor Program and change lives for the better, starting today.

By Authors Annie Crawford

December 19, 2024

Asistentes a una conferencia escuchan a un panel de oradores.
In Your Community

Conexión con la comunidad latina en la cumbre GAF Latinos in Roofing 2024

Durante los últimos años, GAF ha organizado la Expo Latinos in Roofing para reconocer, celebrar y empoderar a los contratistas e instaladores de techos latinos. Este foro proporciona un entorno cómodo y acogedor en el que es posible establecer contactos, recibir formación y adquirir conocimientos, todo en español.En su tercer año, la cumbre se ha convertido en un recurso confiable para la comunidad de contratistas de habla hispana que aspiran a obtener conocimientos sobre cómo mejorar y crecer sus negocios de construcción y mantenimiento de techos. Las sesiones educativas abarcan temas esenciales para el éxito empresarial, como ventas, restauraciones a cargo de aseguradoras, construcción y mantenimiento de techos comerciales, liderazgo, mercadotecnia y productos para techos.La primera Expo Latinos in Roofing de 2024 se celebró los días 21 y 22 de junio en Los Ángeles y contó con la asistencia de cientos de profesionales del sector. Este evento, en el que se hizo hincapié especial en el fomento de la comunidad, incluyó una serie de propuestas, como una sesión de mercadotecnia antes de la recepción y la oportunidad de asistir a un partido de los Dodgers de Los Ángeles en compañía de los nuevos contactos allí establecidos.Este es un resumen de lo que el evento ofreció a los asistentes y de las experiencias que éstos compartieron.Traspasar las barreras lingüísticasAlan López, capacitador de GAF CARE, explica que los eventos Latinos in Roofing se desarrollaron cuando notó que una mayor cantidad de contratistas de origen hispano asistían a los eventos de GAF organizados en inglés. Para muchos de ellos, el inglés era su segunda lengua, por lo que era más difícil aprender y asimilar toda la información, ya que parte de ella se perdía en la traducción. López recurrió a los directivos de GAF, quienes se entusiasmaron con la idea de ofrecer recursos para los contratistas latinos, y organizaron la primera exposición en 2019.Abad Sarate, director general de Asa Pro Roofing en Seattle (Estado de Washington), considera que el hecho de que la conferencia se desarrollara íntegramente en español fue fundamental para aprender y comprender la información presentada. "Para nosotros es muy importante entender el contenido en nuestro idioma principal. Es esencial", afirma. "Y contar con este tipo de conferencias para muchos contratistas latinos nos llena de orgullo", agrega. Y añade: "Cada vez son más los latinos propietarios de empresas de construcción de techos y, la verdad, me alegro mucho. Además, como latino, me siento muy orgulloso".Luis Velásquez, de Entrenando Latinos in Roofing, concuerda en que el hecho de que la cumbre se presentara en español fue importante para el éxito logrado entre los asistentes. "Nosotros, los latinos de primera generación, que no fuimos a la escuela y que venimos de países pobres, tenemos un obstáculo: no entendemos el inglés al 100 %, no somos totalmente bilingües", señala. "Por eso, cuando logramos entender lo que vemos y cómo podemos ponerlo en práctica, la ganancia es completa", indica y concluye: "Cuando pongamos conocimiento en nuestra cabeza, la cabeza pondrá dinero en nuestros bolsillos".Crear una tradición anual para los profesionales del techadoLa adquisición de conocimientos para el éxito empresarial fue uno de los temas clave de la edición de este año. Las sesiones informativas, las conferencias magistrales y las demostraciones sirvieron para que los asistentes conocieran nuevos productos y obtuvieran nuevos conocimientos, al tiempo que se relacionaban con otros latinos del sector de la construcción y el mantenimiento de techos. Muchos asistentes reiteraban su visita, lo que confirma el valor de este evento.Abad Sarate, quien ya ha asistido dos veces, explica que la reunión anual ha sido fundamental para el desarrollo de su empresa: "Ha sido una parte excepcional de nuestro crecimiento gracias a todo el conocimiento que adquirimos aquí", comparte. "Regresamos a casa con mucho más conocimiento. Y, a fin de cuentas, el conocimiento es poder. Incorporar ese conocimiento a la empresa nos ha beneficiado mucho", señala.Para Marcos Sierra, de Sierra Group Roofing & Solar, es ya la tercera vez que acude a la exposición por las oportunidades de establecer contactos y de formación que ofrece. "La razón por la que vuelvo es, primero, para ver a mis colegas de otras partes de Estados Unidos. En segundo lugar, porque cada vez que vengo aprendo algo nuevo. Y, en tercer lugar, para perfeccionarme, perfeccionarme y perfeccionarme para poder hacer crecer nuestro negocio", afirma.Apoyo a los contratistas más allá de la ExpoGAF puso en marcha la iniciativa Latinos in Roofing con el objetivo de crear recursos y una comunidad para contratistas e instaladores hispanohablantes. Desde su creación en 2017, la empresa ha visto prosperar a cada vez más miembros de la comunidad hispana.Los contratistas que asisten a las exposiciones Latinos in Roofing tienen acceso a las herramientas comerciales de GAF, con las que pueden aumentar sus márgenes de beneficio y reducir riesgos. También pueden trabajar para obtener la certificación de GAF y unirse al programa de contratistas certificados de élite. De este modo, cuando trabajen con clientes potenciales, pueden ofrecer la garantía de GAF, que aportará un valor añadido a sus propuestas.Los contratistas alcanzan el éxito gracias al apoyo que reciben, ya sea aumentando sus beneficios, desarrollando sus carteras de clientes o logrando la independencia financiera. Sarate puede dar fe de cómo la asistencia a estas exposiciones ha ayudado a su negocio. Se siente agradecido por todo el apoyo que GAF le ofrece.Unirse a la comunidadSi está listo para formar parte de una comunidad que realmente entiende sus necesidades, le ayudará a hacer crecer su negocio y le proporcionará recursos en su idioma preferido, visite GAF Latinos in Roofing. Podrá informarse sobre los recursos disponibles y las clases en línea, unirse al programa de fidelidad de GAF, obtener la certificación de GAF e inscribirse para asistir a futuros eventos.

By Authors Karen L Edwards

October 24, 2024

GAF Employee on the job
In Your Community

How GAF's Co-Op Program Makes a Difference in Students' Lives

As part of its effort to build resilient communities, GAF provides students across the country with opportunities to gain work experience and hands-on training. The GAF co-op program offers participants autonomy and leadership in project management, engineering design, budgeting, project installation, and more.Over the years, the GAF co-op recruiting program has helped students advance academically, grow professionally, and earn competitively while working full time with North America's largest roofing and waterproofing manufacturer.How the GAF Co-Op Program WorksThe program gives students high-impact, hands-on experience in the manufacturing sector. They perform meaningful work alongside supportive GAF mentors and senior leadership while earning a competitive wage. Participants can also receive credits from their university, which they can apply to their coursework.Differences between a Co-op and an InternshipInternships and co-ops have a few notable differences. At GAF, the main difference is the length of time. Internships at GAF usually last 10 weeks, but the co-op program is six months. While internship programs often allow students to stay enrolled in school and complete coursework as they gain professional training, co-op participants must take a semester off to gain full-time work experience.Not all companies pay internship participants for their work. However, at GAF, both interns and co-op students are paid competitive hourly wages. GAF also offers financial relocation assistance for qualifying co-op program candidates.Finally, participants in the GAF programs are there to learn real skills that will help them advance their future careers. GAF interns and co-op students are given the same responsibilities, and chances to collaborate on major projects, as full-time employees.Recent GAF Co-Op Success StoriesMin U, a mechanical engineering student at the University of Maryland, says he "fell in love with manufacturing" thanks to his placement on an engineering project. The experience gave him a firsthand account of the role engineering plays in manufacturing safety, profit, and operations. This ultimately led him to shift his career goals from construction management to manufacturing engineering.When Dante Stellar, an industrial engineering student at Virginia Tech, met GAF representatives at a career fair, he says he didn't expect to become a self-proclaimed "nerd for shingles" and develop a passion for manufacturing. However, that's exactly what happened. And that newfound passion paid off when Dante won Student of the Year from Virginia Tech's Cooperative Education and Internship Program. Dante notes he's now eager to return to GAF and aspires to become a manufacturing leader in the world of shingles.Michael Hesseltine, an electrical engineering student at Texas A&M University, chanced upon a GAF co-op recruiting listing online. After a series of interviews, he landed a project engineering co-op in Ennis, Texas. Working with the Ennis team on major projects solidified his manufacturing engineer career goals.Co-Op Students Complete Meaningful WorkStudents in the GAF co-op program are involved in meaningful projects and get to see their work's impact on day-to-day operations.During his time in Ennis, Michael designed a baler that compacts fiberglass scrap, reducing site disposal trips and costs. He also oversaw renovations of the site's maintenance mechanical break room from start to finish. He notes that his favorite contribution was helping design the electrical system for a dewatering press.In Baltimore, Min's core project was ensuring site compliance with state regulations for discharging stormwater runoff. Min managed all the project contractors and budget with his manager's and mentor's support. Throughout his time there, Min was exposed to Lean methodologies, 5S, risk mitigation, insurance compliance, cost control, and procedure standardization. He gained an overall understanding of manufacturing equipment and business.At the Tampa plant, Dante worked on a rock pad storage expansion project and installed a starwheel machine guarding the manufacturing line, among other important projects. According to Dante, the defining moment of his co-op experience was his granule silo refurbishment project, which involved replacing eight silos, including floor plates and support beams.Dante explains the trust and opportunities his mentors provided were key to his success. "At GAF, I was given the chance to interact with contractors, and immerse myself in the plant, which accelerated my learning," he says.Co-Op Students Build Professional RelationshipsThrough "lunch and learn" sessions, leadership speaker series, meetings with senior leadership, and mentorship, co-op students build long-term professional relationships.Dante was given the chance to showcase the coordination and safety efforts involved in his granule silo project to the GAF executive leadership team in Parsippany, New Jersey.For Min, getting the right feedback to grow meant having the right relationships. He notes the mentorship from his manager Alex Smith and engineering manager Mike Kloda was key to his progression. As advice to future co-op participants, he explains that "everyone is here to help... but it's up to you to drive that forward."Meanwhile, the autonomy and leadership opportunities program leaders gave Michael allowed him to grow technically and professionally. "I was often the go-to person for projects, managing contractors and ensuring everything was on track," he says.Joining an Industry Filled with OpportunityThe GAF co-op program helped Min, Michael, and Dante start and solidify their careers in manufacturing engineering. Following their experience, each student was excited and motivated by the autonomy, responsibility, and growth opportunities they were given. In fact, Min has since accepted a full-time role as a project engineer at the GAF plant in Baltimore. His expected start date is July 7, 2025.GAF is committed to fostering diversity, equity, and inclusion throughout the organization. It believes a talented and diverse organization can drive innovation, growth, and transformation more effectively. To further bolster inclusivity, GAF offers academic and merit scholarships, partners with the Thurgood Marshall College Fund to recruit from the nation's most diverse talent at Historically Black Colleges and Universities and Predominantly Black Institutions, and reaches out to candidates at career fairs nationwide.Bright and motivated minds who want to explore manufacturing have plenty of opportunities. From shingles to solar to environmental impact, GAF offers many exciting career paths.Are you ready to do work that matters and be empowered to explore a leadership role? Discover the co-ops, internships, and job opportunities available at GAF.

By Authors Annie Crawford

October 11, 2024

Don't miss another GAF RoofViews post!

Subscribe now